Job Description

Volunteer & Training Coordinator

Volunteer & Training Coordinator for CASA of Shawnee County, Inc. Reporting to the Executive Director, this position is classified as Non-Exempt, Full-Time (up to 40 hours/week) with a pay range of $19.23-$26.44/hr based on experience. The role is based in-office in Topeka, KS.

The Volunteer & Training Coordinator is responsible for recruiting, onboarding, supporting, and retaining CASA volunteers while coordinating all aspects of volunteer training and continuing education. This position serves as an ambassador for CASA of Shawnee County by building relationships within the community, conducting presentations, and helping identify qualified volunteer candidates. The Coordinator manages volunteer recruitment activities, training logistics, volunteer records, and ongoing communication to ensure volunteers receive the support and education needed to successfully advocate for children.

Core Responsibilities:

• Volunteer Recruitment & Community Outreach
• Recruit and screen qualified volunteer candidates through community outreach, presentations, networking events, and relationship-building with local organizations.
• Respond to volunteer inquiries, coordinate interviews, and maintain recruitment records and statistics.
• Represent CASA at community events and collaborate with leadership on volunteer recruitment goals and strategies.

• Volunteer Training & Volunteer Support
• Coordinate all aspects of volunteer pre-service and continuing education training, including scheduling, logistics, communications, materials, presenters, and event setup.
• Track training attendance and continuing education hours and gather feedback to improve training opportunities.
• Maintain ongoing communication with volunteers and support volunteer engagement, recognition, appreciation, and retention efforts.

• Volunteer Records, Administration & Agency Support
• Maintain accurate volunteer records and databases and ensure compliance with CASA, OJA, and NCASAA standards.
• Generate reports related to recruitment, retention, training, and volunteer participation.
• Maintain confidentiality of agency information, participate in staff meetings and agency activities, represent CASA professionally, and perform other duties as assigned by the Executive Director.

Qualifications:

• High school diploma or equivalent required.
• Associate degree or relevant experience preferred but not required.
• Experience recruiting, coordinating, supervising, or supporting volunteers.
• Experience coordinating training programs, meetings, workshops, or events.
• Experience in nonprofit, community service, education, social service, or customer service environments.
• Knowledge of child welfare, foster care, or court systems is helpful but not required.
• Experience facilitating training or presenting to groups is a strong plus.
• Strong organizational and time-management skills.
• Professional communication and presentation skills.
• Comfortable speaking to groups and conducting community presentations.
• Proficient in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Zoom.
• Ability to maintain accurate records and perform detailed data entry.
• Ability to work independently and collaboratively as a team member.
• Ability to successfully pass required background screenings.
• Professional appearance and demeanor consistent with CASA standards.
• Availability for some evening and occasional weekend activities.
• Commitment to serving diverse populations with respect and professionalism.
• Reliable transportation, valid driver's license, and current automobile insurance required.

Additional Duties:

Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

Equal Opportunity Employer:

CASA of Shawnee County is an equal opportunity employer and values a diverse and inclusive workplace. All qualified applicants are considered without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or national origin.

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